Customer Experience and Knowledge Management Platform 

Bislenz is a managers tool that brings different data sources together for business decisions. You don’t need to spend your time collecting and visualizing the data as we do it for you. Instead, you can focus on analyzing and gaining insights as all the necessary data alng the Customer Journey is made available. We cover 30+ data sources and we constantly develop the service together with our customers and partners.

Customer Journey Management

See your Customer Journey as a whole and understand how your customers navigate between different stages of it. What is the total visibility of your brand in different channels, how that converts into website visitors and finally buying customers?  What is the Customer Experience you deliver?

Voice of Customer

Collect and analyze customer satisfaction along the Customer Journey. Learn what works and what does not as you lead your customers towards purchase. Utilize global survey standards Net Promoter Score (NPS) and Customer Effort Score (CES) to gain understanding of the Customer Experience you deliver.

Marketing Performance

Visualize all your marketing efforts on a timeline, both paid and organic. Monitor campaigns, posts, reach, engagement and costs including all digital channels brought together in a single view.

Contact us

Made by Tridea

Gummeruksenkatu 9

40100 Jyväskylä

marko.filenius(at)tridea.fi

+35850 336 5447

Business ID: 0985166-1

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