Whether you’re a tourism organization, e-commerce merchant or SaaS platform, keeping track of your customers’ journeys and interactions with your business is critical to success. Our analytics suite provides a comprehensive and easy-to-understand dashboard view of each of your prospects & customers’ interactions with your brand, allowing you to identify pain points and opportunities for improvement.
Are you struggling to keep track of your customers’ journeys and interactions with your business? Our customer experience platform provides a comprehensive and visually stunning view of each of your customers’ interactions with your brand, allowing you to identify pain points and opportunities for improvement.
With our platform, you can analyze customer behavior across multiple channels and touchpoints, gain insights into customer preferences and needs, and make data-driven decisions that enhance the overall customer experience. Say goodbye to scattered data and hello to a more streamlined, intuitive approach to marketing intelligence dashboards with customizable survey tools and real-time data flowing in from each digital channel.
By analyzing customer behavior across multiple channels and touchpoints, you’ll be able to identify pain points and opportunities for improvement, and make strategic changes that improve engagement and loyalty. With BisLenz, you’ll have all the tools you need to deliver a seamless, personalized customer journey that drives business results.
Seamlessly integrate all of your digital campaign channels. Get instant & detailed marketing performance dashboards that give you the insights you need to optimize your campaigns and drive better results.
Our platform allows you to view all of your social media posts and ad campaigns on a timeline, complete with post previews and detailed reporting on KPIs. Take your social media management to the next level by tracking your social media performance over time to identify trends and patterns in engagement & reach.
Track where your website traffic is coming from, how visitors are landing on your site, and more. By integrating your Google Search Console data with BisLenz, you can monitor your search engine rankings for any keywords on a country by country basis, giving you a clear view of your search performance.
Streamline your sales data and gain valuable insights with BisLenz’s sales dashboard. With our platform, you can easily aggregate data from your ecommerce store and other sources.
Deploy smart surveys and utilize CES (Customer Effort Score) and NPS (Net Promoter Score) scoring metrics to gauge the overall experience for your customers. Use BisLenz to collect valuable feedback from your customers in real-time, giving you the insights you need to make data-driven decisions rather than having to rely on gut feeling.
If you’d like to learn more about BisLenz, take contact using the form below and one of our BisLenz Specialists will be in touch!